Return Policy
Thank you for choosing Elevated Custom Designs! We are committed to providing high-quality products and ensuring customer satisfaction.
Please review our return policy below to understand our guidelines:
No Returns for the Following Reasons:
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Wrong Size: Returns are not accepted for incorrect sizing. Please refer to the size chart or contact customer support to ensure the proper fit before purchasing.
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Buyer’s Remorse: All sales are final. We do not accept returns or exchanges if you change your mind after purchase.
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Incorrect Color Selection: Items cannot be returned because you selected the wrong color. Please double-check your choice before completing the purchase.
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Changed Mind: Returns are not accepted if you change your mind about the purchase.
We encourage you to carefully review your order before finalizing it to ensure it meets your preferences.
Defective or Damaged Items:
If your item arrives damaged, defective, or incorrect due to our error, we will offer a replacement or a refund. To initiate this process, contact us within 48 hours of receiving your item and provide the following:
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Proof of purchase (order confirmation or receipt).
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Clear photos showing the defect or damage.
Please note that returns will not be accepted if the item shows signs of being worn, used, or altered.
Contact Information:
If you have questions or need assistance, please contact our customer service team at support@elevatedcustomdesigns.com or (720) 810-9616. By placing an order, you agree to these terms.
We appreciate your understanding and thank you for your support!